SPIKE Forums

Wharton Forums


Group Forums


(-)collapse posts Display most recent posts

iOS9: Wait To Update

posted by Wharton Computing Student Support on September 16, 2015 in WCIT

Today Apple released iOS 9, a significantly refined version of its mobile operating system. There are some things you should know BEFORE updating your iPad or iPhone:

Solstice Mirroring Will Not Work
We have learned from Mersive that the Solstice Client app will not mirror from an iOS 9 device. Other functions should continue to work as expected, but if you want to mirror your device you should not update yet.  A fix is expected later this Fall.

GPS / Streaming
In general, testers at Penn have found that apps that have GPS and/or streaming functionality are more likely to have issues in iOS 9.

For complete information on the upgrade, see Penn/ISC's Announcement: https://www.isc.upenn.edu/news-announcements/ios-9-has-been-released-9162015

For questions and advice, contact the Student Computing team via the Computing tab in SPIKE.

Comments (0) |

Welcome Back from Wharton Computing

posted by Wharton Computing Student Support on August 28, 2015 in WCIT

(This letter was recently sent to all students.)

Dear Wharton Students,

Welcome back to campus! We hope your summer was both relaxing and productive.

While you've been away, Wharton Computing has been hard at work on a number of technology projects, many of which were influenced and shaped by your input. With that in mind, Alex and I would like to highlight a few benefits of these projects available to you now:

Free Office 365 ProPlus Download: Download and install the latest version of Microsoft Office for free on up to five devices (including PC, Mac, Windows Phone, Android, and iOS), as part of the new PennO365 for Students service. That's right - you now have access to the most recent versions of Word, Excel, PowerPoint, Outlook, and OneNote at no charge. Follow these instructions to grab your copy.

PennO365 for Students also includes 1TB of space on OneDrive for Business, Microsoft's cloud-storage product (which is perfect for backing up important documents, so you'll never have to worry about losing that term paper again). More details about OneDrive for Business can be found here.

Classroom and GSR Renovations: No doubt you've noticed that the classrooms and GSRs on the ground- and first-floor levels of Huntsman are sporting a different look. The classrooms not only have all new furniture and podiums, there is power available at every seat. The GSRs have also been appointed with new tables and chairs, and they feature the same layout as the previously renovated Forum GSRs - each study room features a large LCD screen, a touch-screen control panel, more power outlets offering USB ports for charging devices, and an entire whiteboard wall.

Virtual Meetings: Sometimes you simply can't make it to campus, or you want to collaborate with your classmates from the comfort of home - Virtual Meetings can help. This cross-platform collaboration tool allows you to video-chat or phone-conference with up to 100 participants, be they on Macs, PCs, or smartphones. Each participant can share their screen, their application windows, even media files - all with the click of a button. Just go to http://meetings.wharton.upenn.edu/, log in with your PennKey and you'll be scheduling Virtual Meetings in no time.

You like to Charge-It, Charge-It: The four Charge-It stations located within Wharton buildings (JMHH, in Printer Row and the Study Lounges on the ground- and second-floor levels; SH-DH, next to the printer on the ground level) have all been upgraded. Each boasts a new touch-screen interface that makes using them a breeze (while being even more secure than before). Charge your phone while you're in class, and it'll be ready to go when you are.

Student Computing: Help is available in-person during the day and evening, or 24/7 by phone, email, chat and the web, for all of your technology needs. Go on and stop by the Student Computing office in SH-DH 114 (M-F: 9-5) for hands-on help or just to ask a technology-related question. For contact information, check out the Computing tab in SPIKE - and browse the Knowledge Base while you're at it.

As always, we aim to meet all of your ever-evolving technology needs. But in order for us to do so, we ask that you continue to provide us with feedback on our services, projects and initiatives. So keep sending questions, comments and ideas to support@wharton.upenn.edu, or feel free to contact either of us directly.

Best regards,
Dan Alig, Chief Information Officer
Alexander Milne, IT Director, Student Computing


Comments (0) |

Reminder UGR Class of 2016 -- Migration To Google@Wharton Email Complete

posted by Wharton Computing Student Support on July 13, 2015 in WCIT

Rising Seniors now have access to Google@Wharton!  If you missed the announcement, this is now where you should read your email.  For complete directions see our June SPIKE posting.  If you have any questions or need help re-configuring your email, contact the Student Support Team.


Comments (0) |

Migrating To Google@Wharton

posted by Wharton Computing Student Support on June 1, 2015 in WCIT

Wharton is utilizing the Google@Wharton platform for student mail and collaboration purposes. This service provides access to Gmail, Chat, Calendar, Drive and Sites using your Wharton account.  All current students will be migrated to this service over the summer. You will receive an email notification a few weeks in advance of it happening stating exactly when your account will be moved.



After the migration process has begun you will have access to your Google@Wharton account. To access your account you will need to activate it and re-configure your devices. For instructions on how to activate your account please visit: https://spike.wharton.upenn.edu/googleatwharton/



For more information about the Google@Wharton service, including the benefits of the platrform, such as better collaboration opportunities, tighter integration between Wharton and Google, and several calendar sharing options, please see our Support website.

Comments (0) |

Undergraduate Advising

posted by Colleen Heavens on May 18, 2015 in UGR

Quick-Question Advising for the Week of May 26, 2015

  • Tuesday: 12 - 3pm
  • Wednesday: 1:30 - 3pm
  • Thursday: 12 - 3pm

Quick-question advising is limited 10-15 minute sessions for questions about issues with impending deadlines. A different advisor will be on call each day to see students on a first-come, first-served basis.

Advising Appointments

To make an appointment with an advisor, use the online appointment scheduler or call 215-898-7608. (Note that appointments can only be scheduled up to two weeks in advance.)

Peer Advising Appointments

To make an appointment with a peer advisor, use the online appointment scheduler.

Vice Dean Office Hours

To make an appointment with the Vice Dean, use the online appointment scheduler.

Comments (0) |

IT Tip - Record Your Virtual Meeting

posted by Wharton Computing Student Support on April 9, 2015 in WCIT

The next time one of your teammates just can’t make a meeting time, catch them up by recording your session with Virtual Meetings. You can record video, audio, and the shared screen content, and store 5 hours of recordings in your account. Share within the platform, or if you’re getting close to your 5 hour max, download the video and store it somewhere else. Learn more here.

Comments (0) |

Lenovo Notebook Owners: Remove Superfish

posted by Wharton Computing Student Support on February 23, 2015 in WCIT

Recently Lenovo announced that some of their computers were sold with an adware product, "Superfish", that came pre-installed on notebooks purchased between September 2014 and February 2015.  If you purchased one of the Lenovo Notebooks listed below during this time, you should remove the software as soon as possible.  

Affected computers may include:

  • E-Series
  • Flex-Series
  • G-Series
  • Miix-Series
  • S-Series
  • U-Series
  • Y-Series
  • Yoga-Series
  • Z-Series

For more information on specific models, see http://support.lenovo.com/us/en/product_security/superfish

Lenovo has provided extensive removal instructions.  If you would like help doing this, please make an appointment to bring in your computer.

Comments (0) |