Wharton Computing Student Support

Configuring Outlook Express

You can use Outlook Express to read your regular Wharton e-mail. Outlook Express does not include the calendaring, tasks, and groupware features of Microsoft Outlook, but it launches much more quickly. It can be handy to quickly check your e-mail.

Configuring Outlook Express for Wharton E-mail

• Launch Outlook Express.
  Note: If you receive a message at the start-up of the software, see the section Trouble-shooting Start-up Messages.
  
• Ensure that the Internet Connection Wizard window is open.
  If the Internet Connection Wizard does not launch, open it by going to the Tools menu, select Accounts, click the Add button, and select Mail from the menu.
  
• For the Display Name, enter your personal name and click Next.
  
• In the Internet E-mail Address window, enter your Wharton e-mail address into the E-Mail Address field.
  Note: You can use either your lifelong e-mail address (ex: joe.wharton.wg09@wharton.upenn.edu) or the shorter address consisting of your user name followed by @wharton.upenn.edu (ex: josephw@wharton.upenn.edu). Click the Next button to continue.
• In the E-mail Server Names box, enter the following:
  • For your incoming mail server, select IMAP in the drop-down box.
  • For Incoming mail (IMAP) server enter owa.wharton.upenn.edu .
  • For Outgoing mail (SMTP) server, enter owa.wharton.upenn.edu and put a check in the box labeled My Server requires authentication in the Outgoing Mail Server section.
  • Click the Next button to continue.
• For Internet Mail Logon, enter your Wharton user name and password.
  Note: Your Wharton user name is the one you received when you first got your account (it's typically 8 characters based on your name, such as josephw). [If you're sure that you are the only person that will be accessing your computer system, you can leave the Remember password checkbox selected.] Click the Next button to continue.
• Click Finish on the final Congratulations screen.

If you see the message: "Would you like to view a list of available folders now?", click Yes to see the folders list. For " Show/Hide IMAP Folders" simply click OK to accept the default settings.

Configuring Your Wharton E-Mail Account

Configure the settings for your Wharton e-mail account as follows:

• From the Tools Menu select Accounts.
  
• Select the Mail tab.
  
• Select your Wharton account (e.g.: owa.wharton.upenn.edu) and click the Properties button at the right.
  
• Ensure the General tab is selected.
  
• In the Mail Account field, ensure your Wharton server is listed ( e.g.: owa.wharton.upenn.edu).
  
• Select the Advanced tab.
• Under the Incoming Mail (IMAP) section, put a check in the box that says This server requires a secure connection (SSL).
• In the Outgoing Server (SMTP) section, put a check in the This server requires a secure connection (SSL) box.
• Click the Servers tab.
• In the Outgoing Mail Server section, put a check in the My server requires authentication box.
• Click the Settings button.
• Make sure that Use same settings as my incoming mail server is selected.
• Click the ok button to close the Outgoing Mail Server box.
• Select the IMAP tab.
  
• For the Root Folder Path field:
  Ensure that the Root Folder Path field is blank.
• Uncheck Check for new messages in all folders.
  
• Click OK to close the Properties window, and click Close to close the Internet Accounts window.

If you see a message "Would you like to refresh your folder list?", click Yes. If necessary, log in using your Wharton user name and password.

Configuring Your Wharton E-Mail Account Properties

Configure your mail options as follows:

• From the Tools menu select Options.
  
• Select the Maintenance tab.
  
• In the Cleaning Up Messages section check the boxes by:
  • Empty messages from the 'Deleted Items' folder on exit.
  • Purge deleted messages when leaving IMAP folders.
• Uncheck Compact Messages in Background.
  
• Select the Read tab.
  
• Click the International Settings button and check Use default encoding for all incoming messages. Click OK to close the International Settings Window.
  
• Click OK to close the Options window.

Once you've configured Outlook Express, in the Folders panel you should see folders for your Wharton e-mail server (e.g.: owa.wharton.upenn.edu).

Click on the name of your server (e.g.: owa.wharton.upenn.edu) in the folders list on the left side.

If you see the message "There are not any folders to show for this account. Would you like to view a list of available folders now?" click Yes. Then click OK to close the Show/Hide IMAP Folders window.

Reading Your Wharton E-Mail

• Expand your e-mail view by clicking on the + by your Wharton e-mail server (webmail.wharton.upenn.edu) in the Folders window. Then click the Inbox folder to select it.
  OR
  Click on the text stating: There are n unread Mail messages in your Inbox in the Outlook Express overview window.
  
• If you now see the message Would you like to view a list of available folders now? click Yes to see the folders list. For Show/Hide IMAP Folders simply click OK to accept the default settings.
  
• To display a message, either single-click to display the message in the lower "preview" pane, or double-click to display the message in a new window.
  
• When you're done, exit Outlook Express by selecting Exit from the File menu or by clicking the Close button in the upper right of Outlook Express window.

Note: Outlook Express will begin downloading any messages currently in your Wharton account. If Outlook Express does not download your messages, click to select your server (owa.wharton.upenn.edu) in the Folders window and then click to select your Inbox once again.

Disable Exchange Auto Protect Mode In Symantec Anti-Virus

If you use Symantec Anti-Virus to protect your computer from viruses, you will need to make one settings change in order to send email through Outlook Express. To make this change, do the following:

• Launch Symantec Antivirus by clicking on the Start button and selecting Symantec Client Security and then Symantec Antivirus in the list of programs.
• From Symantec's Configure menu, select Microsoft Exchange Auto-Protect.
• Make sure the setting Enable Microsoft Exchange Auto-Protect is unchecked.
• Click the ok button to close the Microsoft Exchange Auto-Protect window and click the Exit button to close the Symantec Antivirus program.

Note: The Wharton Exchange server, Key, is equipped with antivirus software that automatically scan your email messages for viruses. Therefore, disabling this setting in Symantec will not make you vulnerable to viruses in your Wharton email.

Trouble-shooting Start-up messages

Depending on your previous software configuration, you may see one or more of the following messages. Here's what to do if you receive the following message:

• Outlook Express is not currently your default mail client. Would you like to make it your default mail client?, click Yes.
  
• If you've been using a previous version of Outlook Express, you may see a message that begins Outlook Express needs to migrate your mail files from an older version of Outlook Express. If so, simply click OK to proceed.
  
• If you've been using a previous e-mail program you may see a message to Import Messages and Address Book. For now, select Do not import at this time. You'll be able to import these items later. Click Finish to continue.
  
• If you see a message that begins Either there is no default mail client... simply click OK to continue.

For more information on using Microsoft Outlook Express, see the online help available by selecting Contents and Index from the Outlook Express Help menu.