Wharton Computing Student Support

Printing to Wharton Network Printers

Wharton has several networked printers located throughout campus that are available for student use. The printers are accessible from any Wharton public workstation or from a personal laptop. In order to be able to print a document, students need a Wharton printing account with sufficient funds.

• Printer Locations
• Printing Account
• Printing From A Public Workstation
• Printing Out Your Document On A Wharton Printer
• Printing from A Laptop
• Monitor Your Print Balance
• Add Funds to Your Printing Account
• Duplex Printing
• Printing Tips
• Printing From Excel

Printer Locations

The printers are located in following areas of Jon M. Huntsman Hall:

• Forum Level: F75, F76, F80 along the South hallway (the Locust Walk side of the building)
• Second Floor: 279 along The South hallway (the Locust Walk side of the building)
• Third Floor: 375, 379, and 380 along the South hallway
• Color Printing is available in F75, 375, and 380.

Printing Account

In order to print to one of the Wharton printers, you need a printing account. Any student taking a Wharton class is entitled to printing privileges. Full-time Wharton PhD, MBA, Undergraduate, and Evening School students are given an initial print balance when they first receive their account.

The cost of printing is as follows:

• Printing on the black and white lab printers costs:
  • $.10 per page for duplex printing which is the default method of printing.
  • $.08 per page if you choose single side printing.
• Printing on the lab color printers costs $.32 a page.

Printing from a Wharton Public Workstation

The following instructions will guide you in sending a document to the Print Queue from a public workstation:

1. Choose Print from the File menu of your application and select either huntsman_bw (for black and white printing)or huntsman_color (for color printing). Jobs sent to the black and white or color print queues are held for 1 hour and can be released from any black and white or color printer respectively.
2. By default, jobs printed on the black and white printers are printed on both sides of the paper, duplex printing. If you only want to print on one side of the page, select that option from the print options.
3. Your job will then be sent to the print queue.
4. Print out your document, by following the directions below.

Print Out Your Document On a Wharton Printer

After you have sent your document to the print queue, print your document by doing the following:

• Go to the printer you would like to print to. For a list of locations, see printer locations above.
• Click the "Print Release" button on the printer touch screen.
• Swipe your Penn card.
  Note: After swiping your card, it may take a few seconds for the printer to display the print queue.
• Select the document you want to print and click the Print button. If there are multiple jobs in the print queue that you would like to print, click the Print All button.
• From the "Select A Document" screen, you can view your print account balance. To view details about your print account, click the Account button.

Printing from Your Personal Laptop Computer

If you are using a laptop, you can use it to print to the Wharton network printers. Configure your computer by clicking on one of the links below:

Windows Laptop Printing
Macintosh Laptop Printing

Monitoring Your Print Balance

You need to monitor your print balance to make sure you're not going to run out of printing funds at a crucial moment, as you will be unable to add funds at night or on weekends or holidays. You can view your entire balance, your Wharton credit balance and your Penncash account balance, when you attempt to print a document on one of the printers. To view your balance, by doing the following:

• On a Wharton Printer, as you are printing a document, review your Printing Account balance on the "Select A Document" screen.
• You can view your print account balance on the right side of the screen.
• You can view the details of your print account, including your balance and previous print jobs by clicking on the Account button on the "Select A Document" screen.

Add Funds to Your Print Balance

When funds are depleted in your account, new funds are automatically taken from your Penncash account. If you do not have money in your Penncash account, you can add funds online at the Penn Cash website.

Duplex Printing

Duplex printing is available on all black and white printers in Huntsman Hall and is the default method of printing.

Printing Tips

When printing a document on Wharton's public lab computers, follow the tips below to ensure your document prints successfully:

• Check Your Printing Account Balance
  Before you print, make sure to check your printing account to ensure that you have enough money in it. You can view the details of your Printing Account including your balance by .
• Use Print Preview
  You may want to do a Print Preview (usually from the File menu) prior to submitting your job. When you're ready to print, choose Print from the File menu and click the OK button. (The Print Preview choice is not available in the Acrobat Print menu.)
  
• Printing from Excel
  It's important that you specify the print area by using the Set Print Area command when using Excel. If you format an entire column or row, the full spreadsheet may print even though it is blank. This will not show up in Print Preview, and you may print out hundreds of blank pages. The "Set Print Area" command is under "Print Area" on the File menu. click and Drag to highlight the area you want to print, then click on "Set Print Area."
  
  

Print Troubleshooting Tips

Problem: You send the job to print, but it's not there when you go to the release station:

• Doublecheck whether you sent it from the lab printer or from your laptop. If it's from the laptop, make sure you entered your Wharton username in the Wharton ID field.
• Doublecheck that you are going to retrieve it from the same kind of printer you sent it to (e.g Black and white)
• If it's a .pdf, save the file to the hard drive first.  Then *open* the copy on the hard drive and print that copy.
  OR
  Open the Public Drive (D: drive) and launch Foxit. Use Foxit reader to open the .pdf document, and print to the printer from that.

Problem: you "lost" money you thought you should have had on your account (for returning students and students who were printing before we launched the new system)

• Students who had money on their old balance will be refunded via bursar bills.

 

If the Printer is Out of Paper or Toner

If the printer is out of paper or toner, e-mail paper@wharton.upenn.edu.