Wharton Computing Student Support

WHARTON EMAIL UPGRADE

As part of our ongoing effort to enhance Wharton's computing services and to respond to student requests for more email storage space, Wharton Computing is performing a major upgrade to our Microsoft Exchange email servers during the week of June 22 - 25. After the upgrade, your Wharton email account will reside on new Microsoft Exchange 2007 servers with a larger storage quota, additional security, and enhanced functionality.

What are the benefits of the new Email server?

The Exchange 2007 email server offers several enhanced features including:

• Larger Account Size:
  Student Email accounts now have a size or "quota" limit of 500 MB.
• Scheduling Assistant Improvements:
  When scheduling an appointment, the Assistant not only shows times when attendees are busy, it can now suggest times when all attendees are free.
• Out of Office Assistant Improvements:
  You can now set an expiration date on a message and you also have the ability to create one message for within your organization and one for outside of it.
• Outlook Web Access:
  Webmail has been enhanced to act more like Outlook and provide additional functionality.
• Handheld Device Synchronization:
  If you have synchronized your Wharton account on your Windows mobile device, you can now manage it using Webmail. You can view your device's synchronization history and perform a remote wipe of the device if it has been stolen or lost.

What are the options for accessing my email on the new Email server?

Access your email using any of the following options:

1. Webmail
   To access your email using Outlook Web Access or Webmail, click on the Exchange Mail button in SPIKE. Or, direct your web browser to: https://owa.wharton.upenn.edu
   
   
2. Reconfigure Your Email Client
   If you had previously configured an account in an email program such as Outlook or Thunderbird to access your Wharton email, you may need to making a few minor reconfiguration changes. Follow the instructions below based on the type of account you setup in your email client:
   
   
   • Exchange Mode:
     If you setup an Exchange account to access your Wharton email, you may only need to close the program and restart it in order to access your email after the upgrade. However, if you are unable to access your email after restarting, you will need to reconfigure your email program by clicking on the set of instructions that pertain to your email client:
     • Outlook 2007 Reconfiguration Instructions
     • Outlook 2003 Reconfiguration Instructions
     • Entourage Reconfiguration Instructions
       
       
   • IMAP Mode:
     If you had previously configured an account in an email program in IMAP mode, you will need to update your account to reflect the the new server names to:
     Incoming server: owa.wharton.upenn.edu
     Outgoing server: owa.wharton.upenn.edu
     Or, for detailed instructions on how to configure an IMAP account to access the new email server, please see the IMAP Account section below.
     
     
3. Configure a new account in an Email Client:
   To configure an email client to access your email, you have two options. To get the full functionality of the Exchange server including contact and calendar management, configure an Exchange account. For quick access to your email, you may find that configuring an IMAP account may be more suitable to your needs.
   
   
   • Exchange Account
     Create an Exchange account in Outlook 2007, Outlook 2003 or Entourage to access your email, contacts and calendar. To utilize the enhanced Scheduling and Out of Office Assistant features new to Exchange 2007, use Outlook Web Access or an Exchange account in Outlook 2007.
     • Outlook 2007 Exchange Account Configuration Instructions
     • Outlook 2003 Exchange Account Configuration Instructions
     • Entourage Exchange Account Configuration Instructions
       
       
   • IMAP Account
     If you are not interested in taking advantage of the Exchange server's advanced calendaring and contact features, you can configure an IMAP account to access your email quickly.
     
     • Outlook 2007 IMAP Configuration Instructions
     • Outlook 2003 IMAP Configuration Instructions
     • Mozilla Thunderbird IMAP Configuration Instructions

How do I access my email on my handheld device?

To access your Wharton account on your handheld device you will need to reconfigure your mail server  settings to reflect the recent changes made to our Exchange mail servers.

• Windows Mobile and Palm Devices
  To reconnect your Windows Mobile or Palm device to your Wharton email account, you will need to change the mail server name in your device's settings to: owa.wharton.upenn.edu.
  For Windows Mobile devices, this can be done through Activesync. For instructions on how to do this, go to: Configuring Microsoft Outlook on your Windows Mobile Device.
  For Palm devices this can be done in Versamail.  For instructions on how to do this, please see: Palm Versamail Setup for Exchange Mode.
  
  
• Blackberry Devices
  To reconnect your Blackberry device to your Wharton email account, log into your Blackberry account and change the name of your mail server name settings to: owa.wharton.upenn.edu.
  This can be done through the Setup Internet Mail Wizard on your phone or through your phone providers' website (T-Mobile, AT&T, etc.). For more information on how to access your email on a Blackberry device, please see: Blackberry Configuration Instructions.
  
  
• Iphones
  To reconnect your Iphone to your Wharton email account, edit your email settings and change the name of the incoming and outgoing servers to: owa.wharton.upenn.edu.
  Make sure authentication is enabled..