Wharton Computing Student Support

Configuring Microsoft Outlook 2007

Microsoft Outlook allows you to store your e-mail, personal calendar, and contacts on Wharton's servers so they are available to you from anywhere. Use the instructions on this page to configure Microsoft Office 2007 for use with your Wharton e-mail account.

Before You Get Started

• Confirm Microsoft Office 2007 is installed on your computer.
• Internet access is up and running.

Note: If you have ever configured a Microsoft Exchange Account in Outlook on your computer (for example in a networked or corporate environment at an internship or with your company), contact Wharton Computing Student Support using the Computing tab on SPIKE before you attempt to set up your account.

Setting Up a New Outlook Installation

1. Launch Outlook.
   
2. If you see the Outlook Startup screen, click the Next button to begin.
   If this does not happen, in Control Panel, double-click the Mail icon, and click the Email Accounts button..
3. If you are asked whether you want to set up an email account, select Yes and click  Next.
   Or, if you double-clicked Mail, on the Email tab, click the New button.
   
   
   
   
4. Check the box that says "Manually Configure Server Settings or Additional Server Types" and click the next button. Do not enter your name and email address at this time.
   
   



5. Select Microsoft Exchange Server and click the Next button.
6. Check or Uncheck the Use Cached Exchange Mode box depending on your preference..
   Note: The Cached Exchange mode allows you to work offline automatically. Unchecking this option requires you to be connected to the Internet to work with Outlook but provides improved Outlook performance. As an alternative to Cached Exchange mode, you can manually set up offline folders by selecting File -> Work Offline.
7. For Microsoft Exchange Server enter the following information: key.wharton.upenn.edu
8. For username, insert your Wharton username.
9. Click the More Settings button.
   Note: If you receive the following error message "The name could not be resolved. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." click OK.
10. If you see a logon box that has your Microsoft Exchange server information and Wharton username hit the Cancel button.
11. Select the Connection tab.
12. Select the checkbox that says Connect to my Exchange Mailbox using HTTP.





13. Click the Exchange Proxy Settings button.
14. Under Connection Settings enter the Exchange proxy server URL as owa.wharton.upenn.edu.
15. Select the checkbox "On fast networks, connect using HTTP first, then connect using TCP/IP".





16. Click the OK button and then OK again.
17. Click the Check Name button and enter the following:
    • Username: Enter WHARTON\your wharton username (for example, WHARTON\josephw).
    • Password: Enter your Wharton password.
      
      
      
      
18. Select OK. Within a few minutes, you should see the Exchange server and your name underlined. This may take a few minutes.
    
19. Click the Next button.
20. Click Finish to close the Final screen of the Inbox Setup Wizard.

You should now see either Outlook's Exchange Server Enter Password prompt, or you may be asked to log in again.

If You Experience Difficulty

If you encounter difficulties, getting Microsoft Outlook 2007 installed or configured, don't panic. In the meantime, you can use Wharton's WebMail interface by clicking on the Exchange Mail button in SPIKE.

If you get stuck, you can troubleshoot your problem using the tools on the Wharton Computing Student Support website which is located on the Computing tab of SPIKE.